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Shipping Policy: a.v.max offers shipping via UPS, please note that UPS cannot deliver to a PO Box within the US.
Generally we ship UPS Ground with a Shipping & Handling rate of $12.00. (Taxes are not included in shipping costs)

Expedited shipping is available at an average additional cost of:
UPS Next Day Air- $35.00
UPS 2nd Day Air - $25.00
UPS 3 Day Select (where available) - $20.00

Please Note: All APO addresses may incur additional shipping time and costs.

All items will be shipped within 5-7 days of when the order is placed. Delivery time does not include the 5-7 days needed to prepare your order.
 
Return Policy:a.v.max will accept items for exchange or merchandise credit only. Item should be returned in new and saleable condition within 10 days of purchase. Sale items are non-returnable. Shipping charges are non-refundable and exchange items are subject to shipping costs. Items received as gifts may be exchanged for another item of equal value within 30 days of purchase.


Return/Exchange Instructions:
Ship item back to us at:

a. v. max
39 West 38th Street
10th floor/Attn: Web Returns/Exchanges
New York, NY 10018
*Please mark on carton/envelope that this is a “web return/exchange”
  • Please include original invoice/packing slip in the package.
  • To insure a safe delivery, please make sure all packages have a tracking number. a.v.max is not responsible for items lost or damaged in transit.
  • For all Return/Exchange inquires please contact either alice@avmaxaccessories.com or info@avmaxaccessories.com
Exchanges and repairs will be returned to the customer within two weeks of receipt. Credit will be issued upon receipt of merchandise.
Retail ContactsRETURNS & EXCHANGESAllison Castodioallison@avmaxaccessories.com
 OTHER INQUIRIES info@avmaxaccessories.com
 
Wholesale ContactsPRESSKaren Rabcowkaren@avmaxaccessories.com
 DOMESTIC SALESEast Coastsusan@susan-company.com
  Southeastinfo@cornshowroom.com
  West Coastshowroom@corinacollections.com
 INTERNATIONAL SALESJapanmia@stylism.co.jp
 OTHER INQUIRIES info@avmaxaccessories.com

a.v.max    39 W 38th St. 10th Floor, New York, NY 10018      Ph (212) 216-0600    Fax (212) 216-0611